Returns, Refunds & Exchange Policy

At Snarky Humans, customer satisfaction is our top priority. Because all of our products are custom-printed on demand specifically for each customer, we handle returns and replacements with transparent, hassle-free guidelines.

When We Provide Free Replacements or Full Refunds

• The item arrived damaged, defective, torn, or stained.
• The graphic printing is significantly off-center, misprinted, or discolored.
• You received the wrong size, color, or item compared to your order confirmation invoice.
• The carrier lost the package in transit.

How to Request a Replacement or Refund

1. Contact us within 14 days of package delivery via our Contact Page or by emailing support@snarkyhumans.com.
2. Include your Order Number and clear digital photographs showing the defect or issue.
3. Our support team will review your claim within 1 to 2 business days and immediately dispatch a free replacement or issue a full refund.

Approved refunds are credited back to your original payment method within 5 to 10 business days depending on your credit card issuer.